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Previous Incidents

[Resolved] TGE Priority performance issue

Began: Ended: Duration:

TGE is currently experiencing an outage that may impact some Starshipit customers using TGE Priority. We will update this page when TGE have advised that the issue is resolved.

TGE have now resolved the incident. Thanks for your patience.

[Resolved] Trouble with Starshipit Print App

Began: Ended: Duration:

We are aware of issues users are encountering with using the depreciated Print App version on Windows (confirmed with the wording Print App top left corner). During our investigation into this, if possible please update to the Desktop App version via the steps in the following guide to potentially resolve the issue:

https://support.starshipit.com/hc/en-us/articles/360000693156-Set-up-Desktop-Print-Application

We've now resolved the incident. Thanks for your patience.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 7 days.