Our team have identified an issue affecting the retrieval of Direct Freight rates, which may prevent Direct Freight shipping options from being displayed correctly at checkout or on the order page.

We appreciate your patience while our team investigates and works to resolve this issue.

We've now resolved the incident. Thanks for your patience.

Our team are currently investigating a performance issue that may be affecting some users. We appreciate your patience while we work to identify the cause and restore normal performance as soon as possible.

We've fixed the core issue, and are waiting for things to recover.

We've now resolved the incident. Thanks for your patience.