Canada post have gone on strike as below - couriers will return an error for any shipment going to Canada:
27 November 2024: Due to ongoing union strike action, Canada Post has advised all countries to temporarily stop sending all items to Canada. As a result, all services to and from Canada are temporarily suspended as of 27 November 2024, excluding International door-to-door Couriers such as FedEx, UPS, etc.
International items that have already been sent to Canada between 4-26 November will be held securely by Canada Post, however tracking information from Canada Post may not be available at this time. Once services resume, items will be processed and delivered by Canada Post as quickly as possible. However, customers should expect delays as Canada Post works to manage the volume and stabilise operations.
AusPost: Items lodged from 27 November will be returned and eligible for postage refund. Please visit auspost.com.au/help or contact our Customer Care Team on 13 76 78.
We're currently experiencing some issues with printing and displaying carrier rates. There have been changes applied to resolve these issues however other issues may remain for Classic UI.
The current workaround for printing is to use UI 2.0. Please see our guide to switch to UI 2.0: [https://support.starshipit.com/hc/en-us/articles/4928214852239-Switching-between-Classic-UI-and-UI-2-0].
Thank you for your patience and understanding.
We're currently experiencing some issues with printing and displaying carrier rates.
The current workaround for printing is to use UI 2.0. Please see our guide to switch to UI 2.0: [https://support.starshipit.com/hc/en-us/articles/4928214852239-Switching-between-Classic-UI-and-UI-2-0].
The issue with getting rates back from carriers is being investigated by our team with urgency.
Thank you for your patience and understanding.
We're currently experiencing a service disruption and some Starshipit users may not be able to print orders. Our team is investigating this with urgency. Thanks for your patience.
This service issue has now been fully resolved and labels will now print as normal. We thank you for your patience.